Terms & Conditions

Welcome to Beneeasy Laundry Services ("Beneeasy", "we", "us" or "our"). These Terms & Conditions govern your use of our website and the laundry, home cleaning and land agent services we provide. By using our website or booking a service, you agree to these terms. Please read them carefully.

1. About Us

Beneeasy Laundry Services provides laundry, home cleaning and land agent (consultation, documentation and property) services in Nigeria. You can reach us using the contact details at the end of these terms.

2. Booking a Service

• Bookings can be made through our website booking form, by phone or via WhatsApp.
• Submitting the booking form is a request for service, not a guaranteed reservation. A booking is only confirmed once our team contacts you to confirm the details.
• You are responsible for providing accurate and complete information, including your name, contact details, service address and any special instructions.
• We aim to contact you to confirm your booking within a short time of submission, but timing may vary depending on demand and availability.

3. Pricing and Payment

• Prices depend on the service requested, the size of the job, location and any add-on extras.
• Any quote provided is an estimate and may be adjusted once the full scope of the work is known. We will inform you of the final price before work begins.
• Unless agreed otherwise, payment is made on arrival or on completion of the service.
• We do not collect payment card details through this website.

4. Rescheduling and Cancellations

• If you need to reschedule or cancel, please contact us as early as possible.
• Repeated last-minute cancellations or failure to be available at the agreed time may affect future bookings.
• We reserve the right to reschedule or decline a booking where we are unable to provide the service safely or as requested.

5. Our Services

• We will carry out services with reasonable care and skill.
• For laundry and cleaning, please tell us in advance about delicate items, valuables, allergies or anything requiring special handling.
• Land agent services are provided for consultation, documentation and property guidance. They do not constitute legal advice, and we recommend you obtain independent legal and professional advice before entering into any land transaction.

6. Your Responsibilities

• Provide safe and reasonable access to the location where the service is to be carried out.
• Remove or secure valuable, fragile or hazardous items before our team arrives.
• Ensure the information you give us is accurate and that you are authorised to request the service for the address provided.

7. Liability

We take care in delivering our services, but to the maximum extent permitted by law, Beneeasy is not liable for indirect or consequential loss, for pre-existing damage or wear, or for loss arising from inaccurate information you provide. Nothing in these terms limits any liability that cannot be excluded under applicable law. Where we are responsible for loss or damage caused by our negligence, our liability is limited to the value of the service provided.

8. Intellectual Property

All content on this website, including text, logos, images and design, is owned by or licensed to Beneeasy Laundry Services and may not be copied or reused without our permission.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal information.

10. Third-Party Links

Our website may link to third-party platforms such as WhatsApp and social media. We are not responsible for the content or practices of websites and services we do not control.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on this page with a revised "Last updated" date. Continued use of our website or services means you accept the updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria, and any disputes will be subject to the jurisdiction of the Nigerian courts.